FAQ

Frequently Asked Question's

In-Town Mini Storage wants to be your self-storage facility of choice. If you don't see an answer to your questions, call us or contact us via the Contact Page to ask your questions.

How long are your rental agreements?

All of our rental agreements are on a month-to-month basis. We do, however, offer specials for longer term tenants.

What are your hours?

No one permanently staffs the location at 1026 19th Street North. However, you can reach us by phone Monday through Saturday from 9:30 am to 5:30 pm. Customers can access their belongings seven days a week, 24 hours a day.

How much notice do I have to give before I move out?

We request 15 days written notice.

Do you prorate my move out?

Yes, so long as you move out prior to the 15th day of the month.

Do you offer packing supplies?

No, we currently do not sell any packing supplies.

How safe are my belongings?

Our facility was built with safety and security in mind. The entire property is fenced and soon we will have 24 hour recorded surveillance. The facility's interior and exterior are well-lit. 

Are there drive up units available?

Yes, all of our units have access directly from the drive aisles. 

Do you offer climate controlled units?

No, not at this time.

Do you offer insurance for my goods?

If your homeowners' or rental policy does not provide coverage for your goods in storage, we offer tenant insurance through an unrelated party, The Bader Company.

Monthly premiums are modestly priced and we highly recommend that you make certain that you have adequate protection for your items.

How do I pay my monthly bill?

Paying your bill is easy - just mail or drop-off a check or money order. There is a $35 fee for checks that do not clear the bank.